Patient Pager Queue Systems using SMS Messaging Can Increase Patient Satisfaction. Patient satisfaction is now a core measure of a hospital’s performance. Primitive patient pagers system just don’t cut it anymore. Emergency departments are required to track and manage wait times. ORs need the ability to communicate to families once a patient is out of surgery. Outpatient clinics, FQHCs and physician practices all need a better solutions to manage their congested waiting rooms and patient pagers are an infection control issue. More importantly, patients satisfaction starts at the door. Enhancing patient flow through process redesign is an effective way to minimize wait times but ultimately there is still going to be a wait. The challenge is how to midigate the anxiety associated with waiting. A cool new way is by implementing a queue management system that empowers the patient or family member by giving them a sense of control. The […]
A video presentation on the value proposition of the marketing leading restaurant text pager system, Mobile Matradee used by Dave & Busters, Chili’s and Rafferty’s Restaurants.
Text messaging is one of the main reasons students have been switching their computing and communication needs over to their phones. According to Hanley’s research, 97 percent of the students he surveyed used text messaging as their main form of communication. This important fact emphasis the value proposition for universities and colleges to invest in student centered technology such as Student Q or Guest Text, higher education waiting line management systems that integrates SMS text messaging and LCD displays to create virtual waiting lines so students don’t have to stand in long lines. A study performed at Ball State University found that 99.8 percent of college students now have some kind of cell phone, and that smart phones are accounting for more of their electronic and computing needs than ever before. The study was conducted by Michael Hanley, director of Ball State’s Institute for Mobile Media Research. Hanley began the […]
Mobile VIP testimonial – John Lannin.-General Manager, Amigos Tex-Mex Amigos Tex Mex thought to try mobile marketing after we seen that a few restaurants in our area had been successful with it, says John Lannin, General Manager. It seemed like a good way to drive business since everyone is looking for a coupon and what better way than to put it directly in their hands via text.† We currently still use the entertainment book and have a few Waterford Lakes coupons out there for the movie theater and the town center.† We have seen excellent return on investment using Mobile VIP in 11 out of the 13 months we have been doing it.† We only had two campaigns with below average returns due to weak value propositions. Whatís key is delivering text marketing promos that are perceived as ìhigh valueî offers, especially if you are sending this right to your […]
The restaurant industry continues to struggle through the great a recession. John Long, the President and founder of Guest Text is a seasoned veteran of the restaurant industry and a key strategy to his success is leveraging the benefits technologies can bring to bear. John knows first hand what’s required to successfully operate a restaurant in these difficult economic conditions. He’s restaurant, Flat Rock Grill, is thriving in an other wise difficult economy. His approach is a consistent delivery of high quality services and exceptional value. That only goes so far when your customer base has shrunk as a result of the recession. He also is an avid believer is the power of technology, partiulary mobile technology such as SMS text messaging and the mobile web. So much so he has developed a suite of mobile solutions for the restaurant industry. His turn key solution is Guest Text. Guest Text […]
Text campaigns, or any marketing promotion alcohol for that matter should be carefully considered and executed? The Mobile Marketing Association’s five rules regarding the promotion of alcohol in text message advertising are as follows. 1) Text message advertisements with ”soft alcohol” promotions such as beer and wine are generally allowed. 2) Text message advertisements that will contain hard alcohol promotions should only be marketed in locations that have age verifications, such as bars or nightclubs. 3) No text message advertisements should ever directly promote the use of or consumption of alcohol. 4) No text message advertisements should mention or imply alcohol abuse or over-consumption. 5) If you are advertising any type of text message contest, the prize may not be any type of alcohol or alcoholic beverage. To learn more about how mobile marketing can benefit your restaurant’s bottom line visit us Guest Txt.com
Student Q is a wait management system powered by the ubiquitous cell phone. Unverisities and colleges seeking to enhance the student experience can now miminize the long lines associated with Student Services such as the long line for registering for classes, student assessment, student advisement or financal aide. Student Services staff can manage multiple virtual waiting lines, track wait times, notify students with an SMS text messages right to there cell phone when they are next to be seen. Students can check their status in line through their cell phones while they are somewhere else. Most of all students are FREE from standing in lines. Go to http://www.queuemobile.com
The Fastest Growing Marketing Channel in the Past 90 Years is the Mobile Channel and that Growth is attributable to Mobile Couponing Mobile has emerged on the scene faster than any other new medium over the past 90 years and mobile coupons are the category to watch, according to the “2010 Local Mobile Advertising & Promotions Forecast” from Borrell Associate’s Mobile Commerce Daily news letter (April 2010). A recent survey of over 2,250 U.S. adult Internet users, conducted by Harris Interactive, found that nearly half (46%) who own a mobile phone are “somewhat likely” to try out mobile coupons. Mobile coupon redemption rates averages are 10 times higher than traditional coupon and with mobile phone penetration in the U.S. well over 90%, it is the single most direct marketing channel there is. And mobile coupons are just going to get more and more popular. Mobile couponing or text couponing is […]
- Mobile Marketer will be back on March 27Mobile Marketer is taking a short hiatus and will be back better than ever on March 27.
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